GENERAL TERMS AND CONDITIONS

Last updated: 2025

1. Duration of the party

A standard Kids WOW celebration lasts 3 hours.
Guests may arrive 10–15 minutes before the start.

If available, the room can be extended at 50 € per hour.
Staying more than 15 minutes after the end is charged as an extra hour.

2. What the Kids WOW party includes

WOW Classic

• 3-hour rental of the space

• access to all play areas

• tables, chairs, fridge, microwave

• basic setup of the room

• cleaning after the party

WOW Decor

Everything from the Classic package, plus:

• themed decoration

• balloons & decor

• personalised photo corner

You may bring your own food, drinks and cake.
Additional services may be available upon request.

3. Parents’ presence

Parents are welcome to stay during the celebration.
If many adults are expected, please notify us in advance.

Food and drinks for adults are allowed only in the designated area.

4. Behaviour rules

To ensure children’s safety:

• children must be supervised by their parents

• no dangerous items allowed

• equipment must be used properly

• no aggressive or unsafe behaviour

Staff may ask guests to leave if safety rules are violated.

5. Booking & payment

A 100 € deposit is required to confirm the booking.
By paying the deposit, you accept these Terms & Conditions.

In case of cancellation, the deposit is non-refundable, but the date may be rescheduled.

The remaining balance is paid on the day of the event.

6. Liability

Kids WOW provides a safe environment, however:

• parents are responsible for their children

• you confirm that children are fit to participate

• staff may stop any unsafe activity

7. Video surveillance

For safety reasons, video monitoring may be active in compliance with Italian law.

8. Contacts

Kids WOW – Gorizia
📩 kidswowgo@gmail.com
📞 +39 329 684 28 14